What Our Customers Say
From: Gene Janulis <***********@austin.rr.com>
Date: Thu, Feb 16, 2017 at 12:22 PM
Subject: TruContact: Gene Janulis
Just wanted to say how satisfied we were with our last service call to fix some finicky sensors. Josh Ready did a great job and fixed our issues.
From: Elizabeth Forster <***************@hotmail.com>
Date: Tue, Feb 14, 2017 at 11:33 AM
Subject: Letter from Home Owner at 10913 **** ***** ****
To: "firstname.lastname@example.org" <>, "email@example.com" <>
Good morning Mr. Simon & Mr. Calhoun,
It is my understanding that you are the managers at C. Electronics.
My name is Elizabeth Forster and I bought a home by CalAtl 3 months ago at the Preserve at Four Points.
I would like to reach out to you to express the experience I had with Mr. Cabrera's visit to my house yesterday.
Mr. Cabrera was punctual, VERY professional , courteous and so efficient!. Since we moved into our new home we have had multiple issues in our new home(Not related to electrical) that have required multiple visits from different contractors to do repairs. Throughout the course of this ordeal I have had the opportunity to observe the work performed by many contractors and their attitude and I must say to you that Mr. Cabrera's service was outstanding and truly separates him from the rest.
He came to my home to install a security contact chip on a window that had been replaced. While he was at my home he observed that another chip was missing in one door and also took his time to explain to me the security zones for different areas around my house as there was no chart left by first installer. 90% of employees would not fix new things that they spot during their visits. Because he efficiently solved issues related to the security system, it saved your company having to send an employee for another visit in the future....but most importantly saving time and inconvenience to new home owners.
I would like to express my gratitude to Mr. Cabrera . He is a true asset to your company and it is my hope that employees like him DO get recognized at your company.
Some of our Cirtifications and Awards
Authorized Integrator's Network Midwest Supporting Dealer of the Year 2016
Member since 2006
Member of Custom Electronic Design and Installation Association since 1998
BBB accredited since 2012
Savant Core Integration certification
Savant Level 2 Advanced Blueprint Programming certification
Lutron Sivio Shades certification
Who are we?
Founded in 1998, Custom Electronics is an Austin-based company dedicated to integrating state-of-the-art home and commercial electronics. We are the technology solution provider for our customers, committed to providing the ultimate customer service experience. Custom Electronics’ vision is to offer superior products and services and maintain our position as an industry leader for low-voltage and home entertainment solutions in Texas.
Custom Electronics engineers, designs, and installs custom audio/video systems, home automation, home theaters, security alarm systems and computer networks in homes and commercial spaces or anywhere high-quality electronic systems are required.
We combine an innovative and functional approach to audio/video system design with the best components and workmanship available to produce systems that are attractive, reliable, simple to use, and that integrate well into your daily lives. We carry a broad selection of products, which give us great flexibility in developing systems that suit your needs. Custom Electronics consults with builders, interior designers and directly with home owners. We are responsible for every aspect of our projects, from the initial design through the installation, maintenance, and service.